Health Information Connect (HIC)

Mission Statement:

Health Information Connect (HIC) is a customer-driven service organization dedicated to providing healthcare information systems through comprehensive medical information software, enhancing the overall delivery of patient care. We do this by through providing an innovative product and multi-service solutions that allow healthcare providers and their practices to function at the highest level of efficiency and security.

Vision Statement:

Our vision at Health Information Connect (HIC) is to bring the health care industry into the 21^st century through providing cost-efficient, comprehensive health information software that is abreast with current technological innovations. HIC is dedicated to our customers, shown through our core values:

• Commitment:  Launch assistance, peer-to-peer customer service/troubleshooting and continual competency training are available for all clients.
• Advancement:  Input from our diverse user base enhances our persistent system development and support of the changing demands of the healthcare industry.
• Teamwork:  Specialized teams work with clients from the beginning and throughout the usage process so a familiar rapport and professional relationship can flourish.
• Value:  We strive to reduce medical errors, improve workflow and increase revenue for our clients.  Also, as an HL7 organization, seamless integration across multiple interfaces is paramount to our company.

Group Members: Katlin Trotter and Amber Scott

VA Medical Center in Marion, Illinois – Mission and Vision

“Our Mission

To improve the health of the Veterans we serve by providing primary care, specialty care, extended care and related social support services in an integrated healthcare delivery system.

Our Vision

The Veterans Health Administration will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.

This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery and continuous improvement.

It will emphasize prevention and population health and contribute to the nation’s well-being through education, research and service in National emergencies.”

I chose the mission and vision statement of the Marion, IL VA because I hope to work within that same system, as an administrator, once I graduate from SIUC’s Healthcare Management program.  I believe both statements are effective because not only are they concise, they also cover a wide scope of components that are involved with Veteran healthcare.  In their mission statement, it is clear that they understand the importance of on-going and extended care for Veterans as well as informing the reader that their facility is a part of an larger, integrated system.  The tone of the vision statement is confident which conveys a sense of pride in their work.  There is also an overall theme of continuing improvement, which lets the reader know they are far from stagnant when it comes to innovation and changing their tactics along with national trends.  If I could describe both statements in one word, it would be solid.

– Amber Scott